Terms and Conditions

Welcome to Jeenwood. These Terms and Conditions govern your use of our website and the purchase of products from Jeenwood. By accessing our website or placing an order, you agree to be bound by these terms.

1. General

Jeenwood reserves the right to update or modify these Terms and Conditions at any time without prior notice. Changes will be effective immediately upon being posted on the website.

2. Eligibility

By using this website, you confirm that you are at least 18 years of age or accessing the website under the supervision of a parent or legal guardian.

3. Product Information

We make every effort to display product details, descriptions, and images as accurately as possible. However, slight variations in color, size, or finish may occur due to lighting, screen settings, or handcrafted nature of furniture.

4. Pricing & Payment

All prices listed on the website are in Indian Rupees (INR) and are subject to change without notice.

Jeenwood reserves the right to cancel or refuse any order in case of pricing errors or incorrect product information.

Payments must be made through the available payment methods at checkout. Orders will be processed only after successful payment confirmation.

5. Order Confirmation & Cancellation

Once an order is placed, you will receive an order confirmation via email or SMS.

Orders for customized or made-to-order products cannot be cancelled once production has begun.

Jeenwood reserves the right to cancel an order due to unavailability of stock, payment issues, or unforeseen circumstances. In such cases, a full refund will be issued.

6. Shipping & Delivery

Shipping and delivery timelines are provided as estimates only and may vary based on location, logistics, and external factors.

Jeenwood shall not be held responsible for delays caused by natural disasters, transport strikes, or incorrect delivery information provided by the customer.

7. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy, available separately on our website.

Jeenwood reserves the right to inspect returned items before approving any refund or replacement.

8. Damaged or Defective Products

Customers must report any damaged, defective, or incorrect items within 48 hours of delivery along with clear photographic evidence.

Failure to report within the stated timeframe may result in rejection of the claim.

9. Intellectual Property

All content on the Jeenwood website, including logos, images, text, graphics, and designs, is the property of Jeenwood and is protected by applicable intellectual property laws.

Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

10. Limitation of Liability

Jeenwood shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

Our liability, if any, shall be limited to the value of the product purchased.

11. User Conduct

Users agree not to misuse the website, upload harmful content, or engage in activities that may disrupt the website’s functionality or security.

12. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of India.

13. Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact:

Jeenwood Customer Support
📧 Email: jeenwood3@gmail.com
📞 Phone/WhatsApp: +91-9782230400